Terms & Conditions

Who these terms are between

These terms apply to work carried out by Reedify Modulars ("we", "us") for the person or business named on the quotation ("you"). They apply alongside your signed quotation. Where the quotation says something different from this page, the quotation wins.

Quotations

A quotation is prepared after we understand your requirement, and it lists the scope, materials, finishes and hardware it is priced against. It is an offer for that scope only.

• A quotation is valid for [RAHUL: CONFIRM — quotation validity period, e.g. 15 or 30 days] from its date. After that we may need to re-price it.
• Prices are based on the material, finish and hardware selections recorded on the quotation. Changing any of them changes the price.
• Anything not written on the quotation is not included in it.
• Taxes apply as per the rates in force on the date of invoice.

Payment

Payment stages: [RAHUL: CONFIRM — the full payment schedule — advance percentage to confirm the order, the percentage due before dispatch or at production stage, and the balance due on completion of installation. Do not publish this page until these are filled in.]

• Production is scheduled only after the confirming advance is received and the design is approved.
• Material, finish and hardware selections are locked at the point production starts, because panels are cut to that specification.
• Delayed payment may delay dispatch and installation. [RAHUL: CONFIRM — whether any interest or late-payment charge applies, and at what rate — leave blank if none.]

Site measurement and design approval

• We take final measurements at your site before production. These measurements, not drawings supplied by others, are what the units are built to.
• You will receive a 3D design and a final drawing to approve. Production starts from the approved version.
• The site must be ready for measurement — walls, flooring level and any structural work complete — so that our measurements match the finished room. If the site changes after measurement, re-measurement and re-work may be chargeable.
• Changes requested after design approval may affect both price and timeline.

Production, delivery and installation

• Typical production and handover takes [RAHUL: CONFIRM — the timeline you want to commit to in writing, in days, and from which trigger — approval date or advance date]. This runs from [RAHUL: CONFIRM — the trigger event], not from first enquiry.
• Timelines assume site readiness and access. Delays caused by site conditions, incomplete civil work, or restricted building access extend the schedule accordingly.
• Delivery is to the address on the quotation. You are responsible for arranging building permissions, lift or stair access, and any society formalities.
• Installation is carried out by our own team. We install the modular units, fit the hardware supplied with them, and clean up our own packing material.

What is not included

Unless your quotation says otherwise in writing, the following are outside our scope and need to be arranged by you before we install:

• Civil work — breaking, building or repairing walls, floors, platforms or counters, and any masonry, tiling or plaster work.
• Electrical work — new points, wiring, switchboards, earthing, or shifting existing points. We need the points already in position for appliances, lighting and chimneys.
• Plumbing work — water inlets, outlets, drainage, and shifting existing lines. Sink and tap connections need working plumbing already in place.
• Gas piping and appliance connection where a licensed technician is required.
• False ceiling, painting, and any finishing of surrounding walls.
• Appliances and sanitaryware unless they are itemised on your quotation.

If these are not ready on the installation date, our team may have to return later and a revisit may be chargeable.

Cancellation and changes

Cancellation terms: [RAHUL: CONFIRM — the cancellation window and what is refundable at each stage — typically the advance is refundable in full before design approval, partially refundable after approval but before cutting, and not refundable once panels are cut to your specification. Confirm the exact window and amounts.]

Because units are made to your measurements and your selections, they cannot be resold. That is why the refundable amount reduces once production begins.

Warranty

Warranty is covered separately on the Warranty & Service Support page, including the important distinction between the warranty on hardware — which is given by the hardware brand — and what we cover ourselves.

Liability

• We are responsible for the workmanship of what we manufacture and install.
• We are not responsible for damage caused by water leakage, seepage, structural movement, pest damage, misuse, or alterations carried out by someone else.
• We are not liable for indirect or consequential loss.
• Our total liability is limited to [RAHUL: CONFIRM — the liability cap you want — commonly the value of the affected unit, or the invoice value of the order.]

Governing law and jurisdiction

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Rohtak, Haryana.

Before going to court, both sides agree to first try to settle the matter directly. [RAHUL: CONFIRM — whether you want a formal arbitration clause instead — if so, the seat and the number of arbitrators.]